FAQ: The White Box: A Game Design Workshop-in-a-Box
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I buy several copies of The White Box to economize on shipping?

We crunched the numbers to see how we could improve the shipping expense for groups who want to back together in order to economize in this way.

There is a particularly unpleasant international shipping cost breakpoint at four pounds, and The White Box is currently clocking in at just over two pounds. As a result, our shipping price more or less doubles for the second copy of The White Box (so no help there), but then falls dramatically away after that.

So, what we're able to offer is this: For international (including Canada) shipments, after two copies at the regular shipping expense, the cost of shipping drops to $5 per additional copy of The White Box. For example, four copies shipped to Europe would cost $30 x 4 = $120 (for the basic White Box cost) plus $25 + $25 + $5 + $5 = $60 (for shipping of those four). Perhaps obviously, all copies must go to the same address.

We're not creating a new tier for this, and you don't need to increase you pledge now to take advantage of it. We'll make it available in our pledge manager once the campaign has ended, and collect additional funds then.

Crunching these numbers suggested that the same kind of bulk deal is possible in the U.S. Along the same lines, for U.S. backers ordering multiple White Boxes, the third and subsequent copies will have shipping charges reduced to $3 each. Again, this will be handled post-campaign, in our pledge manager.

We realize this is not as inexpensive as you'd like. It's not as inexpensive as we'd like, either, but we appreciate you considering it.

Last updated: April 23, 2017 05:41

Can I buy several copies of The White Box for my school, library, or other non-profit at a reduced rate, for our game design or other creative curriculum?

We're extremely excited to offer The White Box to schools, libraries, and other non-profits that teach game design. The ways we considered structuring such an offer through this Kickstarter were all pointlessly complicated for everyone involved. So, instead, for The White Box, Atlas Games will simply offer its standard retail discount terms to non-profit organizations that provide evidence of non-profit status, such as an IRS determination letter granted to a 501(c)(3) organization. These orders will begin shipping in November, in the regular channel distribution window for The White Box.

Atlas's retail discount policy can be found here (scroll down to "Retail Discount Policy"): http://www.atlas-games.com/retailer.php. To order, email sales at atlas dash games dot com.

Last updated: May 02, 2017 11:51

Would you consider adding blank cards to The White Box?

Our early component rosters had blank cards in them, but we removed them so we could offer a better value to backers and buyers.

They key reason that cards were cut from the list, as opposed to some other component, is that it's our experience as game designers that the best way to make prototypes of cards is to print them on standard office paper (nine to a sheet, usually), cut them apart, and then sleeve them (often with a backer card for stiffness, scavenged from among otherwise-useless CCG commons). This results in cards that are as (or more) sturdy than hand-made cards on blank playing card stock. They're also much easier to update as you revise your prototype than handwritten cards are.

James Ernest made a great video about making your own prototype cards this way (and in two other ways): https://www.youtube.com/watch?v=l0t6PBypahI

Last updated: April 23, 2017 06:04

Is is possible to buy a physical version of The White Box Essays without the other components of The White Box?

We've decided not to make The White Box Essays available that way for the foreseeable future. We think the digital edition is a good offering for those whose key interest is the information, and we've worked very hard to keep the price of the box down for those who prefer to have a physical object. We're also very keen to keep the fulfillment process simple in order to meet our obligations on time.

Last updated: April 24, 2017 12:41

Do the ebook versions of Things We Think About Games and The Bones: Us and Our Dice come with the $30 Box, Bits, and Book tier? If not, can I get them as add-ons?

We're glad so many folks are interested in those two books! We loved making them.

Those ebooks aren't part of the $30 tier. You will be able to get them as add-ons in our post-campaign pledge manager, but there's no need to wait — both are available now from other Gameplaywright electronic distributors (e.g. Amazon, Nook, DriveThruRPG).

Our pledge manager prices won't be discounted from the regular price due to Amazon's terms of sale, so if you're interested in them, there's really no reason not to pick them up now.

For a full list of vendors for each title, visit their Gameplaywright product pages:

Things We Think About Games http://gameplaywright.net/books/things-we-think-about-games/

The Bones: Us and Our Dice http://gameplaywright.net/books/the-bones/

Last updated: May 02, 2017 12:21

Shipping Updates

Current Estimated Shipping Date: November 2017

Communications from our printer over the past few weeks have led us to the increasingly clear conclusion that they will not be able to reliably deliver physical editions of The White Box on the timeline they promised us, or even on a timeline that would allow us to fulfill your rewards in October, as we promised you. We have explored and discussed all feasible options to remedy this. None of them include the likelihood of an October delivery, so we chose the fastest option that gave us the most confidence, which was to move the production to a new printer immediately. Optimism that delays will melt away often lead publishers to put off unpleasant decisions like these, but in our experience, delays compound more often than they disappear, so we felt a proactive approach was better than a wait-and-see approach. We were especially motivated to be proactive knowing that many of you are expecting to give The White Box as a holiday gift. Our current projection is that The White Box will ship from Shanghai on October 7. It will likely take 5–6 weeks to reach the warehouses where it will be fulfilled. We are likely to be able to fulfill the majority of orders the week our shipments arrive, so most of you are still likely to get your rewards before the end of November. We will keep you updated. There’s no two ways about it: We are very upset by this, and we apologize for it.

Last Updated At: 08/15/17 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://thewhitebox.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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